When a heat pump stops heating or the central AC quits in the middle of a long coastal summer, that is the call we get most from Isle of Palms. Homes here tend to run their systems hard for most of the year, and the equipment reflects it. Some of it is older and has never been replaced. Some of it was installed for a smaller footprint than the house now has. Whatever the situation, we scope the job on the phone before anything is scheduled, and we confirm the price before anyone comes out.
Call (854) 296-6595 any day from 5:30 AM to 8:30 PM.
The work covers the full range of heating and cooling: AC repair, heat pump service and installation, ductwork, thermostats, indoor air quality, seasonal maintenance, and full system replacement. Vacation property owners and year-round residents alike need a contractor who can talk through the symptoms on the phone and get the visit set up without a lot of back-and-forth. That is what we do. For a complete list of what we handle, the services page has it all.
To get a quote for Isle of Palms, call (854) 296-6595 and we will take it from there.
The sooner you call, the sooner your comfort is back, and the first step is a phone call where someone who knows the trade picks up. We are available every day from 5:30 AM to 8:30 PM, including weekends. On the call, we ask about the system, the symptoms, and the property so the visit can be scoped with the right information before it is booked. Urgent calls are treated as urgent. If the system is completely down and the property is not livable, say so on the call and we will work out what the schedule allows.
For properties with tenants or businesses that need to stay open, that detail is worth mentioning when you book. The visit can be set up around occupancy and access in ways that reduce disruption. If the property is a vacation rental between guests, that window matters too. We work out the logistics on the call so the visit is set up correctly from the start.
You book it. We fix it. Simple as that.
A home where one room runs cold and another never quite cools down is usually dealing with a zoning or airflow problem, not a failing system. Zoning controls divide the home into independently managed areas, each with its own thermostat signal. The fix might be a controls upgrade, a damper adjustment, or a reconfiguration of how the system handles each zone. We diagnose at the equipment and at the ductwork before recommending anything.
Rooms that were added after the original ductwork was run, sunrooms, detached structures, and spaces where running new duct is not practical are all good candidates for a ductless mini-split. Installation involves the outdoor unit, the wall-mounted air handler, and the refrigerant line set connecting them. No ductwork is required. If a space in the home has never been comfortable, this is often the most direct answer.
A fouled evaporator coil cannot transfer heat efficiently, which means the system runs longer and cools less. In a region with high humidity and heavy seasonal use, coil fouling is a common reason an AC loses capacity without any obvious fault. A cleaning visit covers the coil, the drain pan, and the condensate line. If the coil is damaged or leaking refrigerant, the repair scope is confirmed on the call before the visit is scheduled.
For heat pumps operating in heating mode, the heat exchanger and the reversing valve are the components most worth checking when the system is not producing adequate heat. An inspection covers the refrigerant charge, the defrost cycle, and the electrical components that tell the system to switch modes. If the system has been defaulting to emergency heat more than it should, that detail is worth mentioning when you call.
Low airflow at the registers is one of the more common complaints we hear, and the cause is not always obvious. A clogged filter is the first thing to check, but restricted airflow can also come from a failing blower motor, a collapsed duct section, or a duct run that was never properly sized for the area it serves. We trace the restriction from the air handler out to the affected registers rather than guessing at the source. Rising energy bills are worth mentioning when you call, because a system fighting a restriction often shows up on the utility statement before it shows up as a breakdown.
Older homes and properties that have gone a long time without a maintenance visit are a specific kind of job. The equipment may be running, but it may be running at a fraction of its rated capacity. Refrigerant that has slowly leaked off, a coil that has not been cleaned in years, and ductwork that has developed gaps at the joints all reduce what the system can do without producing an obvious failure. Older equipment is assessed on its own merits. The notes from the visit tell the owner what the system actually needs and whether continued repair makes sense against what a replacement would cost.
Access matters too. Properties with equipment in tight attic spaces, crawl spaces, or locations that are difficult to reach take longer to work on, and that is worth knowing before the visit is scheduled. Mention the setup when you call and we will confirm what the visit covers.
A ductless mini-split is the right answer when the alternative is running new duct through finished walls or across a crawl space that was never designed for it. Additions, converted spaces, and rooms at the far end of a long duct run that never get enough airflow are all situations where a standalone unit handles the load more efficiently than extending the existing system.
For smaller properties or vacation homes that are not occupied year-round, a multi-zone ductless setup can handle the whole property without the complexity of a central ducted system. Each zone is controlled independently, which means unoccupied areas do not have to be conditioned at the same level as the rooms in use. We talk through the layout on the call and size the system to what the property actually needs.
Pick up the phone and we'll get started.
The price is confirmed before anything is scheduled. On the call, we ask about the system type, the symptoms, and what the property looks like so the visit can be quoted with the right scope. A repair call is priced based on what the fault turns out to be and what the fix involves. A replacement is priced based on the equipment selected and the scope of the installation, including any ductwork or control changes the new system requires.
What moves a quote is what the diagnosis finds. A refrigerant leak that requires a coil replacement is a different job than a refrigerant recharge on an otherwise sound system. Equipment that is difficult to access takes longer than equipment in an open mechanical room. Whether a repair makes sense or whether the system is better replaced is a question the diagnostic answers, and the notes from the visit give the property owner the information needed to make that call with the full picture in front of them.
There is no obligation to schedule anything before you have a price.
Call (854) 296-6595, describe what the system is doing, and we will tell you what the visit covers and what it costs before anything is booked.
We cover Isle of Palms and the neighboring communities across Charleston County, including Sullivan's Island, Mount Pleasant, James Island, Awendaw, and Charleston.
If you are unsure whether your address falls within the service area, call (854) 296-6595 and we will confirm it on the call. Coverage extends across the county for both residential and commercial properties.
We are available every day from 5:30 AM to 8:30 PM. The work is handled locally, scoped on the call, and scheduled to fit the property and the situation.
Yes, significantly. A well-insulated home with efficient windows has a lower heating and cooling load than an older property with single-pane windows and minimal insulation. Load calculations for a replacement account for these factors so the system is sized to the actual demand of the building, not just the square footage. A system that is sized without accounting for insulation and windows will either over-run or short-cycle.
Yes. We cover Isle of Palms for both year-round residences and vacation properties. If the property is a rental and access needs to be coordinated around a guest schedule, mention that on the call and we will set the visit up accordingly.
Call (854) 296-6595 to confirm coverage at your address and get the visit scoped.
When a repair requires a part that has to be ordered, we let you know on the call or after the diagnostic so you understand the timing before anything is committed. The price is confirmed once the part is identified. In the meantime, we advise on whether the system can be run safely while waiting or whether it should be left off.
Yes. The model number helps identify the equipment, the refrigerant type, and the parts that apply to it before the visit. Original installation paperwork or a service history is useful context but not required. If you have the model number on hand when you call, mention it and it will help scope the job faster.
A standard central AC system removes some humidity as a byproduct of cooling, but it is not designed to manage moisture independently. In a climate with sustained high humidity, that limitation shows up as rooms that feel sticky even when the temperature is correct. A whole-home dehumidifier integrated with the existing system handles the moisture load directly and independently of the cooling cycle.
Properties in this part of the coast tend to run their systems for a longer stretch of the year than inland homes, and the salt air environment can accelerate wear on outdoor condenser units and refrigerant connections. When we assess a system here, the condition of the outdoor unit and the integrity of the line set are worth checking alongside the standard diagnostic. Mention the property type and how long the equipment has been in place when you call.
Yes. If you manage a property on Isle of Palms and cannot be on-site, we can work out access arrangements on the call and confirm what the visit covers before anyone goes out. After the visit, you get clear notes on what was found and what was done so you have a full record regardless of whether you were present.
Call (854) 296-6595 and we will set it up.
Describing what the system is doing is enough. Whether the unit is blowing warm air, making a noise it was not making before, or simply not turning on, that information is what the person who picks up needs to scope the visit.
Call (854) 296-6595 and we will take it from there. We are open every day from 5:30 AM to 8:30 PM.
Reach out and we'll start at the unit.
Call us at (854) 296-6595.
HVAC service covers these nearby towns as well: Mount Pleasant, James Island, Charleston, Hanahan.
Everywhere else we go is in our full list of towns.
We cover the full range of heating and cooling work for Isle of Palms homes, rentals, and commercial spaces, from a single repair visit to a complete system replacement. The table below lays out what each service includes, who it fits best, and a practical note to help you call with the right questions. Every job starts with a phone call to scope the work and confirm the price before anything gets scheduled.
Reach us every day from 5:30 AM to 8:30 PM at (854) 296-6595.
| Service | What's Included | When You Need It | What to Keep in Mind |
|---|---|---|---|
| Heat Pump Repair & Installation | Refrigerant charge and leak checkReversing valve and defrost cycleFull replacement with load calculation | Homeowners who need a repair or a full heat pump swap in a mild-winter climate | The South carries the largest share of heat pump installations in the country, and Charleston County fits that pattern well. |
| Full System Installation & ReplacementMost Popular | Load calculation for correct sizingEquipment removal and disposalInstallation through final commissioning | Homeowners replacing an aging or failed system, or upgrading to higher-efficiency equipment | Sizing the replacement to the home's actual load, not just the old unit's tonnage, determines how efficiently the new system runs from day one. |
| Thermostat Installation & Smart Controls | Programmable and smart thermostat installFailed thermostat replacementZoning control setup | Homeowners whose system behaves erratically or who want better temperature control by zone | A thermostat reading even a few degrees off can cause a fully functional system to short-cycle or run longer than it should. |
Call us at (854) 296-6595 any day from 5:30 AM to 8:30 PM and we will scope the job, answer your questions, and confirm the price before anything is scheduled.
(854) 296-6595